Help & support

We are here for you.

The fastest route is in Meinivo under Profile → Help & support, where replies, attachments and case status remain together.

Account & sign-in

Use email verification, password reset or the self-service account portal. Never include your password in a support request.

Provide the transaction reference and status shown in the app, but never secret credentials or a wallet seed phrase.

Manage choices in the app. Deletion and recovery are also available through the account portal.

Bitora · Owner Colin-Mario Köse · Hamburg, Germany
Email: colin-mario.koese@bitora.de